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Casa Astillero Resort X-Banner Graphics Design Casa Astillero Resort X-Banner Graphics Design
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IHMAA Responsive Website and Content Management IHMAA Responsive Website and Content Management
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Latitude 360 Responsive Website Latitude 360 Responsive Website
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SEO Asia
"Can't speak highly enough of Cj's creativity and efficiency. It is more than we expected. The speed and professionalism is simply admirable. The design was neat and I can hardly find flaws in the structure. Moreover, he delivers on time and gives further suggestions to make the website highly functional to address our needs. The stellar cms output was customized, user-friendly and mobile friendly too. Terrific job. It was very pleasing working with you! Looking forward for more projects"

pamastillero@yahoo.com
SEO Asia

Latitude 360 Logistics Incorporated
Thank you CJ Madolara! You did it again...Excellent Logo choices [w/ smiley emoji] (for creating Publika International Trading Logo)

rvhawkins@yahoo.com
Latitude 360 Logistics Incorporated

Latitude 360 Logistics Incorporated
"EXCEEDING EXPECTATION : Offering encouragement and support is one of the things that sets CJ apart from most web designers, I believe he provides an excellent example for the ideal work attitude. CJ shows a unique attitude toward work, always looking for something new to add to the industry, he's willing to go the extra mile to put others at ease fostering a comfortable and open work atmosphere, his attitude toward positive change is one of enthusiasm, he also consistently puts forth an effort to improve the companies surroundings. I seriously believe CJ has an excellent understanding of what companies expect and the policies along with procedures that must be followed, this is one of his major strengths that he's work hard towards in delivering the companies goal on the web. CJ worked well within the parameters set by the managers of Latitude 360 Philippines INC, while setting up the company's website."

rvhawkins@yahoo.com
Latitude 360 Logistics Incorporated

Castle Cove Investment
CJ has been a great help with designing and developing our website. We appreciate his efforts and look forward to working with him again.

sara@cc-investments.com
Castle Cove Investment

 
 
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Another Story about bad experience at Hyundai Pasig Service
Date: October 28, 2016  |  Hits: success
Another Story about bad experience at Hyundai Pasig Service
Mr. Jet De Mesa story posted on Facebook group dated October 24, 2016:

Shocking Revelations about Hyundai Pasig re: Warranty Claim of Santa Fe Foglamps

First of all, pardon the lengthy read. I took the liberty to share with various Hyundai social media groups, my experience for awareness of existing and would be customers. Not Accent related, but the brand is afterall at stake.

Our 2016 Santa Fe acquired from Hyundai Pasig was delivered in the office on October 14 by Sales Agent Mr. Francis Ablis. Upon personal inspection when Francis is not around anymore, I noticed both foglamps exhibit internal moist. Since I do not have Francis' contact details, I messaged Hyundai Philippines and Hyundai Pasig via Facebook Private Message to clarify my concern. Hyundai Philippines did not reply until now though I observed Facebook page is active. Hyundai Pasig responded and finally, I was able to speak to Francis. According to him, the moist is normal due to changing weather conditions. I disagreed because the foglamps of our 3 year old Accent hatchback never encountered such. Eventually we agreed to bring the unit to the dealership on October 22 for the replacement of both foglamps thru approved warranty claim. Francis even sent me a text in the morning of October 22, reminding the appointment and to look for Ms. Lea Ensalada in charge warranty claim.

I lodged the unit at Hyundai Pasig on October 22 at 11:45 AM. Had a brief discussion with Lea, assured me also that the foglamps to be installed is a brandnew unit care of warranty. I left the premises, retured at 4:30 PM, surprised to find out that the foglamps still has internal moist and does not look brandnew. I requested Lea to present the box of the brandnew foglamps and the replaced foglamps originally installed in our unit. While waiting, I showed Lea how a brand new foglamp looks like by walking through a display unit of the Santa Fe in their showroom. After about 20 minutes, the Service Manager Mr. Custer Concha approached me and explained that the replacement foglamps came from another brandnew Santa Fe unit. Custer accompanied me to their depot to show which unit where the foglamps extracted, a white colored unit with conduction sticker MP3472, with hood opened and a mat placed below the chin. The following conversation transpired during our discussion:

ME: Ina-allow ba ng HARI ganitong practice?
CUSTER: Hindi po ina-allow pero para mabilis sini-switch na lang po namin sa ibang units kasi pag dinaan po natin sa warranty matagal.
ME: Eh bat sabi sakin bago ipapalit and thru warranty?
CUSTER: Sino po ang nagsabi sa inyo na brandnew ang ipapalit?
ME: Si Francis ng Sales. Nakausap ko siya lastweek a day after delivery of unit, ni-report ko nga agad yan. Nagtataka nga ako nakapasa sa Pre-Delivery Inspection nyo yan.
CUSTER: Hindi ko po kilala si Francis. Nagiging transparent lang po kami kung ano ang ginawa namin. Ang mali po ay dapat in-advise kayo ng tama.
ME: Hindi kayo magkaka-kilala dito sa company nyo? Well problema na ng organization nyo yan basta ang nakita ko eh malinaw na panloloko sa customer. Maling mali in all aspects, the way you resolve my concern. Ikaw nga as Service Manager pumasa sayo yang pinalit na foglamps eh kitang may moist din sa loob and mukhang luma.
CUSTER: Bago lang po ako dito sir 1 month pa lang...
ME: Alam mo hindi ko na kailangan malaman kung bago ka lang, those are last resort scapegoat. The thing is you guys did not do things right.

I also had my share of absurd discussions with Lea. On how she insist that the service passport be surrendered to them as required by HARI for warranty claims, to be returned on 1,000 KM PMS. Told her that I could not remember Hyundai Quezon Avenue and Hyundai North EDSA doing the same when I previously availed of warranty claims for our Accent. As an alternative, I suggested instead to just photocopy the necessary pages for reference. I think it is just a tactic of the dealer to ensure that the 1,000 KM check up be availed to them.

To HARI authorities, I think this dealer deserves a sanction for violation of customer trust and intentional deceit resulting to fabrication of lies.